Accept a tenant

After you have reached an agreement with a potential tenant, you can sign the contract. Maastricht Housing is only a connection platform, so you must take over the rental process.

After you have chosen a tenant, you must add this tenant to your object in MyHousing.

1. Log in to MyHousing.
2. Select ‘My objects’ and go to the offer you wish to flag as rented.
3. Select the tenant’s name from the list.
   
   

If you selected someone who did not contact you via Maastricht Housing, you must add him or her as an external renter.

1. Instead of the tenant’s name, choose the last option: ‘external renter’.

Please note: You must accept a tenant; this is a mandatory step. If you do not do this, you will receive reminder emails. Failure to respond to the reminder will lead to removal of your Maastricht Housing account.